Buy with Confidence

All Green Bag products meet strict design and quality control standards.  If it’s not right, we don’t ship it.

We are so confident in our reusable bag products that we offer a 100% customer satisfaction guarantee.

We will replace any item within one year of purchase.

Contact Green Bag Customer Service

To speak with a customer service representative call us at:
415.693.0189
Customer Service hours (PST) 9:00 a.m. to 5:00 p.m.

Email to: customerservice@greenbag.info

Return your bag, with a description of your concern to:

Green Bag Company, Inc.
17 Osgood Place, Suite #2
San Francisco, CA 94133